Personal Consultant

Your own direct line to tailored support.

IVR Solutions

Enhance your caller experience with our economical, efficient and easy-to-use IVR solution.

Ideal Special IconsIVR Phone System for Small, Medium & Large Businesses

Launch Kirali Web Services smart IVR system in 10 minutes and route incoming calls to the right department easily. Work from anywhere with our mobile and desktop apps. Get maximum uptime delivered by our global data centers. Includes unlimited calling.

Use our 120+ call center features.

Smart IVR Telephony

Design a professional IVR calling system for your business with custom greeting music and an IVR menu.

Intelligent Routing

Distribute IVR calls to the right agent with our skill-based, time-based or sticky agent routing criteria.

Call Flow Manager

Configure custom call flows for your IVR numbers using Kirali visual call flow feature.

Call Recording

Activate our call recorder by default or during phone conversations and listen to them anytime.

Call Reporting & Monitoring

Monitor agents in real-time and access all essential call reports like call history, missed calls, and KPIs.

Custom Caller ID

Display the custom phone number for any outbound call from the list of available numbers with our caller ID feature.

Benefits of Our IVR System for Small Business

Making collaboration and communication easier for agile teams

Hardware-free setup

No special telephone hardware required. Activate the Kirali IVR system in 10 minutes.

Excellent call quality

Enjoy crystal-clear conversations all time. No call echoes and calls dropping issues.

100% Call encryption

Keep your business conversations private and secure through our end-to-end call encryption.


Adapt to changing work environments and stay agile with our remote-ready IVR system.