Kirali Web Services (“Kirali”, “we”, “us”, “our”)
6th Floor, Urbtech NPX, Sector 153, Noida – 201310, Uttar Pradesh, India
Email: [email protected] | Phone / WhatsApp: +91 99992 35985
Version 2.0 | Effective date: 13 October 2026

1. About this Policy

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have. It applies to everyone who deals with us through kirali.co.in, WhatsApp, email, phone or our client portal, and covers three groups of people: (a) visitors who simply browse our website, (b) clients and prospective clients who enquire about or buy our services, and (c) job applicants who apply for a position with us. It is written in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

(a) Visitors

  • Technical data collected automatically: IP address, browser and device type, pages viewed, referring page, date and time of visit.
  • Cookie and similar data (see section 5).
  • Messages you type into our website assistant (“Kirali Assistant”).
  • Your choice in our welcome notice (visitor / client / job applicant) and, where applicable, your acceptance record (see section 3).

(b) Clients and prospective clients

  • Contact details: name, email address, phone / WhatsApp number, company name, website, business address and GST number.
  • Project information: requirements, content, images, access credentials and files you share with us to deliver the service.
  • Communications: emails, forms, WhatsApp messages, call notes and approvals.
  • Billing details: invoices, payment status and transaction references. Card, UPI and net-banking details are entered on, and processed by, our payment partner Razorpay; we do not store them.
  • Agreement and acceptance records: the version of the terms you accepted, date and time, IP address, browser details and the email address used.

(c) Job applicants

  • Details you submit in the application form: name, email, phone, date of birth, home and current city, gender, position applied for, fresher / experienced status, years of experience, last and expected salary, hobbies, resume and photograph.
  • Interview communications, assessment results and feedback recorded by our team.

3. Why We Use Your Information

  • To respond to your enquiries, prepare quotations and deliver the services you request.
  • To send project updates, invoices, payment reminders, renewal notices and service messages.
  • To process payments and maintain accounting and tax records.
  • To keep a record that you read and accepted our terms, so that both of us can rely on it later. We email a copy of that record to you and to us.
  • To evaluate job applications, schedule interviews and communicate our decision.
  • To secure, maintain and improve our website and services, and to analyse how the site is used.
  • To send marketing emails or messages, only where you have agreed. You can opt out at any time.
  • To comply with the law, and to establish, exercise or defend legal claims.

We use your information only for the purposes stated here, or for a purpose clearly connected to them, or where the law requires or permits.

4. Who We Share Information With

We do not sell, trade or rent your personal information. We share it only with:

  • Service providers who help us operate: our hosting provider, email and messaging services, Google (Analytics, Workspace, Drive backup), Meta (Facebook Pixel), Razorpay (payments), domain and hosting resellers such as ResellerClub, and similar vendors. They may process data only for the services they provide to us.
  • Our team members who need the information to do their work (for job applications, only HR and management).
  • Authorities and advisers: courts, government bodies, our auditors, accountants and legal advisers, when required by law or to protect legal rights.
  • Others only with your written consent.

Some of these providers store data on servers outside India. We choose reputable providers and use reasonable safeguards.

5. Cookies and Analytics

  • Essential cookies / local storage: needed for the site to work, for security, and to remember your welcome-notice choice so we do not ask you again every visit.
  • Analytics (Google Analytics): anonymised statistics about visits and performance.
  • Marketing (Facebook Pixel): measures advertising performance.

You can block or delete cookies in your browser settings; some features may then not work. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout and manage Facebook ad preferences in your Facebook settings.

6. How Long We Keep Information

  • Website visit data: up to 26 months (Google Analytics default).
  • Enquiries that do not become projects: up to 24 months.
  • Client project data: for two years after the project or service ends, unless you ask for earlier deletion and no legal or accounting requirement applies. Invoices and tax records are kept for as long as the law requires.
  • Agreement and acceptance records: at least three years after the relationship ends, because they may be needed as evidence in a dispute.
  • Job applications: up to 12 months after the position is filled or the application is rejected; if you are hired, the data moves to your employment record.

After these periods we delete or anonymise the data.

7. Security

We use SSL/TLS encryption, restricted access to files and admin areas, private storage for resumes and photographs (not publicly accessible), password and two-factor protection for administrator accounts, and periodic security reviews. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a personal data breach affects you, we will inform you and the authorities as the law requires.

8. Your Rights and Choices

You may ask us to: (a) tell you what personal data we hold about you and why; (b) correct or complete inaccurate data; (c) erase your data, where we are not required to keep it; (d) withdraw your consent at any time (this does not affect earlier lawful use); (e) stop marketing messages; and (f) nominate another person to exercise your rights if you cannot. Write to us at [email protected] from the email address we have on record. We may need to verify your identity first.

9. Grievance Officer

For any privacy concern or complaint: [Name of Grievance Officer], Kirali Web Services, F85, 5th Floor, Urbtech NPX, Sector 153, Noida – 201310. Email: [email protected]. We acknowledge complaints within 2 working days and aim to resolve them within 30 days.

10. Children

Our services and job openings are meant for adults. We do not knowingly collect personal data of anyone under 18 years of age. If you believe a minor has given us their data, please contact us and we will delete it.

11. Third-Party Links

Our site may link to other websites. We are not responsible for their content or privacy practices.

12. Changes to this Policy

We may update this Policy from time to time. The version number and effective date at the top show the latest version. If a change is significant, we will ask you to review and accept it again where appropriate.